Updated January 23, 2023

We’ve taken proactive steps to implement health & safety requirements to help support a safe and comfortable experience.

With the evolving nature of the COVID-19 situation, a lot is changing quickly. We are constantly looking at the published guidance from federal, state, and local health authorities and government and trying to make decisions that can accommodate all of our customers and promote a safe gathering. We have made the decision to require approved face coverings for all participants, with the exception of children under the age of two. Verification of vaccination or proof of negative test are not required for admission to the Boston Convention & Exhibition Center or PAX East.


Every participant, including attendees, exhibitors, guests and staff, are expected to comply with the health & safety requirements, including, but not limited to:


Everyone must wear an approved face covering at all times while inside the venue and while attending PAX East. For more details on approved face coverings, please click here.


All participants are asked to review and confirm they are able to comply with the Health & Safety Acknowledgement prior to entering PAX East, including ensuring that they are not currently experiencing any of the symptoms of COVID-19. Anyone who is not feeling well or begins to experience symptoms at any time during PAX East should contact and follow the guidance of their physician. No one is permitted entry to PAX East who is not in full compliance with the health & safety requirements and the Health & Safety Acknowledgement.


ReedPop has worked closely with the BCEC to implement cleaning and sanitization standards that meet or exceed the recommendations of the CDC. It is the responsibility of everyone to maintain personal hygiene, including washing your hands frequently.


Please adhere to all signage and direction from all staff, including our Safety Ambassadors. We have adjusted our layout and implemented exhibitor recommendations with the wellbeing of our guests in mind. Operational adjustments may occur throughout the event.


Please be aware of and respect the personal boundaries of your fellow participants so that everyone can enjoy their time at PAX East.



Please read below for more details on our requirements, frequently asked questions, important public resources and what you can expect at PAX East.

Unfortunately, we are unable to offer refunds. You can click here to view our terms of service for participation in PAX East. Please ensure you are free from COVID-19 symptoms prior to traveling.

Yes. Everyone must wear an approved face covering at all times while inside the venue and while attending PAX East. Additional details and guidelines on acceptable face coverings can be found here.

Approved face coverings are required to be worn by everyone at PAX East at all times, including during move-in and move-out. For questions regarding accommodations and our accessibility protocols, please e-mail us.

PAX East show management partners closely with the BCEC, local, state, and federal health authorities to maintain a robust operational plan designed to maximize the health and safety of everyone. These Include:

  • Strict sanitization and cleaning procedures

  • Hand sanitizing stations

  • Layout design and spaces to promote a safe experience

  • Exhibitor guidelines and booth design standards

  • Reduced contact transactions

The BCEC maintains an extensive health & safety plan for all events, including PAX East. For more information and details, please visit:

Everyone in attendance at PAX East is expected to fully comply with terms of service for participation in PAX East, including all health and safety requirements. Acknowledging the  requirements and agreeing to comply is a condition of entry (See the Health & Safety Acknowledgement). PAX East will have specially designated Safety Ambassadors available to assist with the implementation of our requirements. A health & safety contact phone number will be clearly noted on signage throughout PAX East to allow for reporting of any concerns or issues. Show management may remove, ban or revoke the badge without refund of anyone who fails to comply or impacts the safety or security of the Event, each in show management’s sole and absolute discretion

PAX East expects everyone attending PAX East to adhere to our various policies, including our code of conduct, anti-harassment, security screening, and more. Please click here to learn more about the other policies in place at PAX East. 

If you have reason to believe you currently have COVID-19 or have been exposed to COVID-19, you should not attend PAX East and consult your physician, including if these conditions emerge while you are at the show. Please review our Health & Safety Acknowledgement each day prior to attending PAX East to ensure you can comply with all of the requirements therein.

Please Note: The protocols contained on this website is based on information currently available regarding the behavior and characteristics of the COVID-19 virus, public health information and local or state guidelines with respect to large gatherings in any particular community. As more clarity with respect to these variables emerges, it is expected that these guidelines may need to be adjusted accordingly.